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Posted

Hi

I have a laptop with weak battery. When using Carport software the the battery suddenly shut down the laptop. I had to restart the computer. When  trying to use Carport again, It doesn't open up. A message says: "Carport is already running". (It is not possible to see it running)

I cannot start CarPort software. I have tried different ways to solve this . Reinstall etc. I had this problem before, then I installed an older version of CarPort and the older version worked.

Hans            Sweden

Posted

Hello Hans,

 

if you get this message, please open the Task Manager and look for a process called CarPort.exe. Terminate this process and try to restart CarPort.

 

Jens

Posted

Thank you Jens for your reply!

The process CarPort.exe is not seen in the task manager. It is logical that it would be there but it is not.

Best regards

Hans

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